Are AI chatboxes faster than UI?
I've been noticing many products adding AI chat interfaces lately. But are they actually better than a well-designed UI?
We humans can process visual information in roughly 13 milliseconds. Our average typing speed? About 40 words per minute.
Yet many teams seem to use chat as a shortcut to avoid investing in thoughtful, glanceable UI. Users end up describing in words what a well-designed screen should have already made obvious.
As a user, I find chat UI useful for scattered interfaces, complex workflows, when you don't even know what to search for, or purely open-ended tasks. But for everything else, a deliberate, visual UI still wins.