Danial Kalbasi

Notes on engineering leadership, building products, and figuring out what matters.

Are AI chatboxes faster than UI?

I've been noticing many products adding AI chat interfaces lately. But are they actually better than a well-designed UI?

We humans can process visual information in roughly 13 milliseconds. Our average typing speed? About 40 words per minute.

Yet many teams seem to use chat as a shortcut to avoid investing in thoughtful, glanceable UI. Users end up describing in words what a well-designed screen should have already made obvious.

As a user, I find chat UI useful for scattered interfaces, complex workflows, when you don't even know what to search for, or purely open-ended tasks. But for everything else, a deliberate, visual UI still wins.